Rates
Clear rates, confirmed before we start.
These are from-rates, not a quote. The exact rate depends on what you need, how often, and how complex the support is. We talk it through before anything begins.
From-rates
A starting point for the conversation, not a final invoice.
| Support | From | What it covers |
|---|---|---|
| Personal care | $85 / hour | Showering, dressing, grooming and getting around the house. |
| Domestic assistance | $83 / hour | Floors, bathrooms, kitchen, laundry and fresh linens. |
| Meal preparation | $82 / hour | Fresh meals cooked in your kitchen, the way you like them. |
| Shopping and errands | $83 / hour | Groceries and errands, with you or done for you. |
| Gardening | $85 / hour | Lawn mowing, pruning and clear safe paths. |
| Social work | $163 / hour | Help with services, paperwork and support applications. |
| Transport | $40 / trip | GP visits, shops and appointments, with a friendly face. |
| Nursing at home | $125 / hour | Qualified nursing, including wound and medication care. |
| Registered nurse | $144 / hour | Registered nurse care where the clinical need calls for it. |
What changes the rate
Four things, mostly. We explain which ones apply to you.
Time and frequency
A one-hour weekly visit is different from daily support or overnight care.
Clinical complexity
Nursing and registered nurse care carry a different rate from everyday support.
Travel
Where you are in Melbourne can affect the visit. We are clear about travel before you commit.
Funding pathway
Private, NDIS and Support at Home each have their own rules and paperwork.
No surprise invoice
You agree the rate before the first visit. If something changes, we talk about it before the change happens. That is the standard we want to be held to.
If you are comparing providers, ask each one the same three questions: What is the hourly rate? What extra charges apply? What happens if I need to cancel? The answers should be clear before you hand over your details.
From-rates are shown for guidance and remain subject to the client's confirmed rate card. Nothing on this page is a formal quote.
Questions about cost
If your question is not here, call us. A real person answers.
Is there a minimum visit?
Ask us when you call. The honest answer depends on your area and the kind of support. We will tell you before you book.
Do I pay a cancellation fee?
We confirm the arrangements with you before care starts, including what happens if plans change. Nothing is buried in fine print.
Are there extra fees for travel?
Travel depends on where you are. Ask us about your suburb and we will be clear about it before you commit.
Can I change my hours later?
Yes. Care should flex as life changes. Tell us early and we will adjust the roster where we can.
Want a straight answer on cost?
Tell us what you need and how often. We will tell you what it would cost before you book.