Service
A clean home, without the worry.
Regular help with cleaning, laundry and the jobs that quietly pile up, from a carer who learns how you keep your home.
What domestic assistance covers
We agree the priority list with you on the first visit and keep to it.
When energy is limited, the bathroom and the floors are usually the first things to slide. Then the laundry chair fills up, and the kitchen bench becomes a place to put things rather than a place to cook. Domestic assistance is practical help with exactly that, before it turns into a bigger problem.
- BathroomToilet, shower, basin, bath, mirrors and the surfaces you actually touch.
- KitchenBenches, sink, stovetop, cupboard fronts and the inside of the fridge on request.
- FloorsVacuuming, sweeping and mopping, including the edges where dust collects.
- Dusting and surfacesShelves, skirting boards, window sills and light switches, within safe reach.
- LaundryWashing, drying, folding and putting clothes away.
- LinenChanging beds and freshening towels.
- TidyingLiving areas, entryways and the clutter that makes a room feel smaller.
- Bins and recyclingTaking them out and bringing them back in.
Who this is for
You do not need to be unwell to deserve help with the house. Wanting a cleaner home is reason enough.
- You tire quickly or find bending and lifting hard.
- You are coming home from hospital and cannot manage the house yet.
- You are an NDIS participant with domestic tasks in your plan.
- You care for someone and the housework is the thing that breaks first.
- You want a regular pair of hands so the weekends are yours again.
What a visit looks like
No two homes are the same. This is the shape of it, not a script.
Agree the list
What matters most.
We walk through the home with you and agree what gets done each visit. The bathroom and floors usually come first. We write the list down so it does not change by accident.
You set the priorities, not us.Work through it
Your products, your home.
We use your cleaning products and equipment unless you ask us to bring our own. We work around you, and we keep the noise and movement calm.
You can stay in the room or rest. Your choice.Reset
Put back, not moved around.
Everything goes back where it belongs. We tell you what we noticed, like a leaking tap or a worn bath mat, and leave the rest to you.
No surprise rearranging.What we do not do
We do not do repairs, pest control, carpet steam cleaning, high windows, roof work or heavy lifting. If you need one of those, ask us and we will tell you honestly whether we can help or whether you need a trade.
Why people choose us for home help
The things that matter more than a logo on a shirt.
The same person, week to week.
You do not have to explain where things live every time. Familiarity makes the visit faster and calmer.
A list you agreed.
The priorities are written down and reviewed with you. If something is not working, we change the list.
Police-checked and insured.
Checks happen before the first visit, and our service is fully insured.
Clear from-rates.
From $83 an hour, confirmed before the first visit. No surprise invoice.
Common questions
If your question is not here, call us. A real person answers.
Do you bring cleaning products and equipment?
We use yours by default, because you know what works on your surfaces. If you would rather we brought our own, tell us when you call and we will agree what is needed.
Do I need to be home while you clean?
No. Many people prefer to be out or resting. We agree the access plan first, including keys, key safes and alarms.
Can you do laundry and ironing?
Yes, as part of the visit. Tell us your washing machine and dryer settings, and anything that must not go in the dryer.
Is a deep clean included?
No. The regular visit covers the upkeep list we agree. A first-time deep clean or spring clean is a separate conversation about time and cost.
Will it be the same cleaner each visit?
Wherever we can, yes. If the regular carer is away, we tell you who is coming and when.
Let us talk about what would help.
Call for a free, no-pressure chat. If we miss you, we call you back the same day.