Service
A lift to the appointments that matter.
Door-to-door transport for GP visits, specialists, shopping and the people you want to see, with a friendly face at the other end.
What transport covers
One trip or a regular booking. We agree the details before you get in the car.
Missing an appointment because the trip is too hard is a quiet way health gets worse. A lift solves the practical problem, and it also solves the smaller one: sitting in a waiting room alone. We drive, walk with you and bring you home.
- GP and specialist visitsDoor to door, with help getting in and out of the car.
- Hospital and clinic appointmentsWe confirm the drop-off point and the pick-up time.
- Shopping tripsThe supermarket, the market or the chemist.
- Social visitsFamily, friends, a club, a place of worship or a walk by the water.
- Waiting timeBy arrangement, so you are not stranded when an appointment runs late.
- A companionSomeone to sit with you in the waiting room, if you would like.
- Bags and mobility aidsWe help with shopping bags, frames and walking sticks.
- Regular bookingsThe same day and time each week, if that makes life easier.
Who this is for
Tell us about wheelchairs, walkers and any access needs when you book. We will be honest about what the vehicle can take.
- You no longer drive, or driving has become unsafe.
- Public transport means a long walk or too many changes.
- You are an NDIS participant with transport in your plan.
- You want company for an appointment, not just a ride.
- You need a reliable regular lift to dialysis, physio or day programs.
What a visit looks like
No two homes are the same. This is the shape of it, not a script.
Book
Where, when, and what you need.
We confirm the address, the appointment time, whether you want us to wait and whether anyone is coming with you. We also ask about mobility aids.
The trip is confirmed before the day.The trip
Door to door.
We arrive at the agreed time, help you in and drive carefully. At the other end, we walk you to the door and make sure you are expected.
No drop-off at the kerb.Home again
Safe inside.
We wait or return as agreed, then see you inside with your bags. If you need a hand to settle, tell us before the trip.
You are not left at the gate.One trip or a return trip?
The from-rate is per trip. Tell us whether you need a return and whether you want us to wait. We confirm the total before you book, so there is no surprise at the other end.
Why people choose us for transport
The things that matter more than a logo on a shirt.
A familiar face.
The same driver wherever we can. Someone who knows whether you need the front seat or a hand with the steps.
Waiting time agreed.
Appointments run late. We agree whether we wait, return or come back at a set time.
Safe and insured.
Police-checked drivers and a fully insured service. Mobility aids are secured before we move.
A clear trip rate.
From $40 a trip, confirmed before you book. Waiting time, parking and tolls are agreed first.
Common questions
If your question is not here, call us. A real person answers.
Is $40 for a one-way trip or a return trip?
The from-rate is per trip. Tell us where you are going and whether you need a return, and we will confirm the total before you book.
Can you take a wheelchair?
Tell us the type and size when you book. Some chairs fold and some do not. We will be honest about what the vehicle can carry.
Will you wait during my appointment?
Yes, by arrangement. Some people want us to wait, others prefer we come back. We agree before the day.
Can someone come with me?
Often, yes. Tell us when you book so we can plan the seating and the cost.
Do you drive outside Melbourne?
We focus on metro Melbourne. Ask about your destination and we will tell you honestly whether we can do it.
Let us talk about what would help.
Call for a free, no-pressure chat. If we miss you, we call you back the same day.