Service
Nursing care, in your own home.
Qualified nursing for wound care, medication, catheters and stomas, with the clinical plan agreed with your treating team.
What nursing at home covers
The clinical tasks are confirmed with your treating team before the first visit.
Some clinical work is easier done at home, in your own bathroom, with your own chair and your own routine. Nursing at home brings the clinical skill to you and keeps the GP, the hospital and the family in the loop. It is not a replacement for hospital care. It is the care that helps you stay out of it.
- Wound managementAssessment, cleaning, dressing and monitoring for signs of infection.
- Medication managementSupport with medicines, including checking and documenting what is taken.
- Stoma careCleaning, changing and helping you feel confident managing it.
- Catheter changesPlanned changes and troubleshooting, following the treating team's plan.
- Leg bag changesRoutine changes and skin checks around the site.
- Nephrostomy bag changesSpecialist changes following the plan from your treating team.
- Clinical observationBlood pressure, temperature, pulse and the general picture, reported to your GP.
- Post-hospital checksA clinical eye in the first days home, when things can change quickly.
Who this is for
If you are unsure whether you need a nurse or a carer, call. We will help you work out the right level of support.
- You are home from hospital with a wound, a catheter or a new medicine.
- You have a chronic condition that needs monitoring.
- You are an NDIS participant with nursing supports in your plan.
- A family member is doing a clinical task and needs it done properly.
- Your GP has asked for nursing support at home.
What a visit looks like
No two homes are the same. This is the shape of it, not a script.
Review the plan
What the treating team asked for.
We read the referral, the wound plan or the medication chart before the first visit. If something is missing, we ask for it rather than guess.
No task starts without a plan.Clinical care
Skill, hygiene, explanation.
The nurse does the task, explains what they are doing and checks how you are feeling. Anything unexpected is reported to your GP or the treating team.
You can ask questions at any point.Record and report
Written down, handed over.
We document what was done and what we observed. With your consent, we share it with your GP, the hospital or your family.
The record follows you.Nursing rates
Two levels, depending on the clinical need.
| Support | From | What it covers |
|---|---|---|
| Nursing | $125 / hour | Qualified nursing for wound, medication, stoma and catheter care. |
| Registered nurse | $144 / hour | Registered nurse care where the clinical need calls for it. |
What we need before the first nursing visit
A referral or clinical plan from your GP, hospital or treating specialist. A medication list. The wound or catheter plan, if there is one. And your consent to share information with the people involved in your care.
Why people choose us for nursing
The things that matter more than a logo on a shirt.
Clinical skill at home.
Nursing is delivered by qualified nurses, with registered nurse care where the clinical need calls for it.
We work from the plan.
The treating team's instructions are the starting point. We do not improvise with clinical care.
Continuity.
The same nurse wherever we can, so you are not explaining the wound from scratch each time.
Clear escalation.
If something changes, we tell you and your GP. In an emergency, call 000.
Common questions
If your question is not here, call us. A real person answers.
What is the difference between nursing and registered nurse care?
Nursing covers the clinical tasks a qualified nurse can do. Registered nurse care is for situations that need the additional scope and judgement of an RN. We will tell you which applies to your plan.
Can a nurse change my catheter at home?
Yes, where it is part of a plan from your treating team and the right equipment and support are in place. We confirm the details before the first visit.
Do you work with my GP?
Yes, with your consent. We share what we observe and follow the plan your GP or specialist provides.
Do you provide 24-hour nursing?
No. Tell us what you need and we will be honest about what we can cover and what needs another service.
What if something goes wrong during a visit?
The nurse escalates to your GP or the treating team, and calls 000 in an emergency. You and your family are told what happened.
Let us talk about what would help.
Call for a free, no-pressure chat. If we miss you, we call you back the same day.