Care guides
Funding and costs
How the money works, who pays, and what to check before you sign anything.
6 guides in this section
Each one answers a question families actually ask.
The NDIS explained
What the NDIS is, who it is for, how plans and plan management work, and what to do if you are refused. A plain-language starting point.
Read the guideNDIS plan review
How to prepare for an NDIS plan review: evidence, goals, reports, what changed and how to ask for the support you actually need.
Read the guideHome Care Package fees
The fees inside a Home Care Package: basic daily fee, income-tested care fee, provider rates, case management and what to ask in writing.
Read the guidePrivate health extras
What private health extras may cover for care at home, what they usually exclude, and how to check before you claim.
Read the guideCare with no funding
Options when you are not eligible for the NDIS or aged care funding: private care, prioritising hours, family help and community services.
Read the guideFinancial help for carers
Carer Payment, Carer Allowance, carer's leave, tax and super considerations, and how to check what you are entitled to.
Read the guideFunding is the part that stops people
Most families can describe the care they need. Far fewer can explain who pays for it. That gap is where weeks get lost and hours get cancelled.
These guides explain the NDIS, aged care packages and private payment in plain words. They do not replace the official rules, and they do not decide your eligibility. They give you the questions to ask.
Start with the question that woke you up
If you are not sure where to begin, call us and describe the situation. We will point you to the right guide, or tell you if you need a different service.
Let us talk about what would help.
Call for a free, no-pressure chat. If we miss you, we call you back the same day.