NDIS
NDIS support at home, without the runaround.
For self-managed and plan-managed participants who want reliable help at home, with invoices and service records that make sense.
Start with your plan
The paperwork changes how you pay. It should not change the quality of the care.
Self-managed
You pay us and claim from your plan. We give you the invoices and records you need.
Read morePlan-managed
Your plan manager pays us from your budget. We send clean invoices with the right detail.
Read moreDaily living support
Personal care, domestic tasks, meals, shopping and transport in your plan.
Read moreRespite care
A break for the people who usually care for you, with support that fits your routine.
Read moreOvernight support
Sleepover or active overnight support, agreed around what you actually need.
Read moreWhat we can help with
NDIS plans differ, but the daily tasks are often similar. We support personal care, help around the house, meal preparation, shopping, gardening, transport, social work and nursing. Each service has its own page and its own from-rate, so you can see what fits your plan before you call.
If your plan names a support that is not on our list, ask. We will tell you honestly whether we can deliver it or whether you need a different provider.
How the money works, in plain words
If you are self-managed, you receive the funding and pay us directly. You claim from your plan, and we give you the invoice and service record you need. If you are plan-managed, your plan manager holds the budget and pays us. We send the invoice to them with the service detail they ask for.
If your plan is NDIA-managed, the NDIA pays providers directly and different rules apply. Call us and we will confirm whether we can work with your arrangement before you book anything.
What we are not
We are not a plan manager, a support coordinator or an advocate. We do not manage your NDIS funds or make eligibility decisions. We deliver the support and keep the records clean, and we tell you when a question belongs with someone else.
Before you call
Have your NDIS number, your plan management type and the supports you want help with. If you do not have all of it, call anyway. We can start with what you know.
What we can deliver
Every service can stand alone or sit alongside another.
Personal care
Showering, dressing, grooming and continence support.
Read moreDomestic assistance
Cleaning, laundry and the jobs that keep a home running.
Read moreMeal preparation
Fresh meals cooked in your kitchen.
Read moreTransport
Appointments, shopping and social visits.
Read moreNursing at home
Wound, medication, catheter and stoma care.
Read moreSocial work
Help with services, paperwork and applications.
Read moreCommon questions
If your question is not here, call us. A real person answers.
Do you take self-managed and plan-managed participants?
Yes. Those are the two arrangements we work with. Tell us which one you have when you call so we send the right paperwork.
Are you a registered NDIS provider?
Ask us to confirm your arrangement before you book. We will tell you plainly whether we can work with your plan management type. We do not want you to book a service your plan cannot pay for.
Can you help with my NDIS plan review?
We can provide service records and information about the support we deliver. We do not make eligibility decisions and we are not your support coordinator.
Do you charge the NDIS price limit?
Our from-rates are shown on each service page. Your exact rate and the applicable price arrangement are confirmed before you book.
Can I change my supports later?
Yes. Plans and needs change. Tell us early and we will adjust the roster where we can.
Let us talk about what would help.
Call for a free, no-pressure chat. If we miss you, we call you back the same day.