Service area · Melbourne's east
Home care in Box Hill.
Home care in Box Hill for private clients and NDIS participants, with rates agreed first. It is about 14 km from the CBD, in the City of Whitehorse.
Care in Box Hill, close to home
Box Hill is the east's biggest centre, with the station, Box Hill Central, the hospital and a dense grid of apartments around the mall. It is one of the most culturally diverse suburbs in Melbourne, and the train and tram connect it in every direction.
The 2021 Census counted 14,353 people in Box Hill, with a median age of 33. 14.4% of residents are 65 or over. Homes are mixed: 22.0% separate houses and 53.1% flats or apartments.
Box Hill sits in the City of Whitehorse, about 14 km from the CBD. Box Hill station is in the suburb, which helps if you or a carer travel by train. We ask about the practical things before the first visit: stairs, parking, a lift, a key safe, a dog, or a driveway that is hard to turn into.
Our team covers Box Hill as part of the Melbourne's east run. That means the same small group of carers, a phone number that reaches a person, and a rate confirmed before anything starts.
What we can help with in Box Hill
Mix personal care with the practical jobs, or start with the housework and see how it goes.
Getting to your place
Box Hill is about 14 km from the CBD, in the Whitehorse local government area. Box Hill station is in the suburb, which helps if you or a carer travel by train. Check the current timetable before you rely on it. Travel is built into the booking, and we tell you what it involves before the first visit.
Parking, steps and access change from street to street. Some blocks in Box Hill have a long driveway and an easy front door; others have a steep path, a narrow lane or a lift. We ask, write it down, and brief the carer before the first visit.
What we need from you
Your address, the supports you want, and the days that matter. A brief from a hospital, an NDIS plan or a family member helps, but it is not essential. A conversation is enough to start.
Paying for care in Box Hill
Three ways people usually fund support here.
- Private. You pay us directly, at the rate we agree before the first visit.
- NDIS. For self-managed and plan-managed participants, with invoices that match your plan.
- Support at Home. Ask us what applies to you. We will explain it plainly and tell you what we do not know.
Questions people ask in Box Hill
If your question is not here, call us. A real person answers.
Do you provide home care in Box Hill?
Yes. Box Hill is part of our regular Melbourne's east run. Call us with your street and the days that matter, and we will confirm the visit before anything is booked.
What does home care cost in Box Hill?
Our from-rates are the same across Melbourne: personal care from $85 an hour, domestic assistance from $83, nursing from $125. Your exact rate is confirmed before care starts. The cost estimator shows what a week or fortnight adds up to.
Can I use NDIS funding for support in Box Hill?
Yes, if you are self-managed or plan-managed. We can provide personal care, daily living help, transport and nursing, and you claim the supports in your plan. We are not a plan manager and we do not hold your funds.
Which suburbs are near Box Hill?
The closest are Mont Albert, Box Hill South and Box Hill North. We cover them on the same run, so a carer who knows Box Hill usually knows the streets around it too.
Will I get the same carer in Box Hill?
Yes. Qualified nurses can come to you for wound care, medication, catheter and stoma care. Nursing starts at $125 an hour, and a registered nurse at $144.
Nearby suburbs
Care does not stop at a boundary. These are the suburbs closest to Box Hill, and we cover them on the same run.
See every suburb in Melbourne's east
Melbourne home care pricing and costs
Would you like to talk about care in Box Hill?
Call for a free, no-pressure chat. If we miss you, we call you back the same day.