Service area · Melbourne's east
Home care in Surrey Hills.
Home care in Surrey Hills for private clients and NDIS participants, with rates agreed first. It is about 12 km from the CBD, in the City of Whitehorse.
Care in Surrey Hills, close to home
Surrey Hills is leafy and established, with the Union Road shops and period homes on quiet streets. It is family-oriented and well connected, with trains from the nearby stations and the tram along Whitehorse Road.
The 2021 Census counted 13,655 people in Surrey Hills, with a median age of 42. 18.8% of residents are 65 or over. Separate houses make up 66.9% of homes.
Surrey Hills sits in the City of Whitehorse, about 12 km from the CBD. Chatham station is in the suburb, which helps if you or a carer travel by train. We ask about the practical things before the first visit: stairs, parking, a lift, a key safe, a dog, or a driveway that is hard to turn into.
Our team covers Surrey Hills as part of the Melbourne's east run. That means the same small group of carers, a phone number that reaches a person, and a rate confirmed before anything starts.
What we can help with in Surrey Hills
Mix personal care with the practical jobs, or start with the housework and see how it goes.
Getting to your place
Surrey Hills is about 12 km from the CBD, in the Whitehorse local government area. Chatham station is in the suburb, which helps if you or a carer travel by train. Check the current timetable before you rely on it. Travel is built into the booking, and we tell you what it involves before the first visit.
Parking, steps and access change from street to street. Some blocks in Surrey Hills have a long driveway and an easy front door; others have a steep path, a narrow lane or a lift. We ask, write it down, and brief the carer before the first visit.
What we need from you
Your address, the supports you want, and the days that matter. A brief from a hospital, an NDIS plan or a family member helps, but it is not essential. A conversation is enough to start.
Paying for care in Surrey Hills
Three ways people usually fund support here.
- Private. You pay us directly, at the rate we agree before the first visit.
- NDIS. For self-managed and plan-managed participants, with invoices that match your plan.
- Support at Home. Ask us what applies to you. We will explain it plainly and tell you what we do not know.
Questions people ask in Surrey Hills
If your question is not here, call us. A real person answers.
Do you provide home care in Surrey Hills?
Yes. Surrey Hills is part of our regular Melbourne's east run. Call us with your street and the days that matter, and we will confirm the visit before anything is booked.
What does home care cost in Surrey Hills?
Our from-rates are the same across Melbourne: personal care from $85 an hour, domestic assistance from $83, nursing from $125. Your exact rate is confirmed before care starts. The cost estimator shows what a week or fortnight adds up to.
Can I use NDIS funding for support in Surrey Hills?
Yes, if you are self-managed or plan-managed. We can provide personal care, daily living help, transport and nursing, and you claim the supports in your plan. We are not a plan manager and we do not hold your funds.
Which suburbs are near Surrey Hills?
The closest are Mont Albert, Canterbury and Balwyn. We cover them on the same run, so a carer who knows Surrey Hills usually knows the streets around it too.
Will I get the same carer in Surrey Hills?
Yes. Qualified nurses can come to you for wound care, medication, catheter and stoma care. Nursing starts at $125 an hour, and a registered nurse at $144.
Nearby suburbs
Care does not stop at a boundary. These are the suburbs closest to Surrey Hills, and we cover them on the same run.
See every suburb in Melbourne's east
Melbourne home care pricing and costs
Would you like to talk about care in Surrey Hills?
Call for a free, no-pressure chat. If we miss you, we call you back the same day.