Costs

The numbers, before you call.

Care costs are usually hidden behind a "contact us for a quote". Here are our from-rates, what they include and what changes them.

How our pricing works

We publish a from-rate for each service. The from-rate is the starting point for a standard weekday visit. Your exact rate is confirmed in writing before the first visit, including any weekend loading, travel or minimum visit length.

We do not add a joining fee, a case management fee or an exit fee. If a cost is not in the rate, we tell you before you agree to it.

What "from" means

It means the lowest standard rate for that service. It is not a bait price and it is not a quote for your situation. Ask for the weekly estimate in writing, and compare that.

What we will not do

We will not quote a rate we cannot honour, bill an hour we did not deliver, or hide a charge in an invoice. If we make a mistake, we correct it.

Common questions

If your question is not here, call us. A real person answers.

Are these rates current?

They are the from-rates supplied for this site. Rates are reviewed periodically, and your rate is confirmed in writing before the first visit.

Is there a minimum visit length?

Ask when you book. Short visits carry proportionally more travel and handover time.

Do you charge a joining fee?

No. There is no joining fee, case management fee or exit fee.

Can I get a written quote?

Yes. Describe the tasks and the times and we will put the estimate in writing.

Let us talk about what would help.

Call for a free, no-pressure chat. If we miss you, we call you back the same day.

Call Enquire